If you have now decided you want to avoid this in future, adding blocking software can help. If nothing else, it will give you thinking time when you have urges. We would always encourage you to do your own research, to find out which is the best product for you. Some blocking software is free, but some do include a charge. GamCare cannot be held responsible if there is a problem with the software you choose.
If you search online you will find there are a few to choose from. For smartphones and tablets, you can also search on the App store or the Android Market to find available products. If you are using iOS, on an iPhone or iPad, you can use the inbuilt parental blocker that will prevent access to gambling related content. You would need someone else to set the password for you. To discuss this further, speak to one of our Advisers. You could think about changing your bank card from a debit card to a basic bank card, or using a card from banks which allow you to block gambling transactions.
In time, you may want to do more, and if you do, there is a lot more help available. If you want to explore your options more at any point, talk to us. Gamban www. We are currently working with Gamban to pilot free access to their blocking software alongside other tools and support including GAMSTOP self-exclusion. We therefore recommend using Gamban as your blocking software of choice.
These are examples of gambling-specific blocking software — please note there may be fees for this software:. Gamblock www. Betfilter www. Netnanny www. Get Support. Speak to an Adviser for free: call , 24 hours a day, seven days a week. Chat with an Adviser one to one for confidential advice, information and emotional support, 24 hours a day. So even casinos not on Gamstop or Spelpaus will be restricted. BetBlocker goes works hand in hand with national self-exclusion schemes to offer you the best possible protection for relapsing while you feel vulnerable.
What information do you collect about users? No personal information is collected about our users. This service is used entirely anonymously. We do not collect email addresses, phone numbers, names or any other information that could be used to identify our users. We understand that gambling addiction can be an embarrassing thing to confront. While we are happy to help you we do not need to know who you are.
How do I reset my password if I forget it? Unfortunately there is no way to reset your password after a Forever Self-Exclusion has been activated. BetBlocker is paid for by a group that market online gambling services. It would be entirely unethical for such a group to gather contact information for users of a tool of this nature. Given that BetBlocker users are specifically looking for help to control or stop their gambling, at no point should they ever be exposed to anything that would give incentive to gamble because of their use of BetBlocker.
To allow users to reset their password we would need to gather email addresses from users. For the reasons defined above we cannot do that without being accused of using this service to create a marketing list of gamblers with addiction issues. As such there is no facility to reset your password and it is imperative you keep it safe if you are ever likely to need it. Do remember that the only user that would need a password is a user that selects to Self-Exclude Forever and subsequently wants to lift their Self-Exclusion after 5 years or Parental Control users and those restrictions will be automatically lifted at the end of the selected exclusion period.
How will BetBlocker impact my battery consumption? The results are detailed below. Please keep in mind that these are very general tests to give an idea of the impact. Your experience may differ depending on other apps you have running on your phone, the make and model of your phone and the size of your battery. Android mah battery size : 1. Active mode — Our testing shows that while BetBlocker is active and the phone is being constantly used to browse the internet and play games the battery life with was 14 hours.
Under the same conditions without BetBlocker active the battery life was 15 hours 30 minutes. Sleep mode - Our testing shows that while BetBlocker is active and the phone not being used is on but not actively doing anything the battery will drain in 96 hours. Under the same conditions the battery life while BetBlocker was not active was 97 hours. Contacting Support. You can email us at admin betblocker.
That depends on a number of factors. Firstly understand that BetBlocker is not a commercial tool. We will endeavour to respond to your request within 24 hours, but response times can vary depending on various factors, including the volumes of support requests we are receiving and the availability of a team member to respond.
As we receive regular contacts from users simply looking to request that we add a url to the restriction list or to thank us for the app, we try our best not to gather any information on those users. That does mean however that if you need a response you need to tell us where to respond to. Technical Issues. With the millions of possible combinations of software and hardware that are in use today, from time to time some users will experience technical issues with BetBlocker.
While we will be more than happy to have our Development Team investigate your issue and provide a solution as quickly as possible, this may take some time. We will not remove the app unless there is no other way of resolving your issue. For people with compulsive tendencies related to gambling being able to access online gambling services has the potential to cause extensive damage to their lives in a short space of time.
Ultimately, based on the primary function of our tool, our priority has to be restricting access to gambling services first and foremost. Does that mean that from time to time some users will be frustrated when they are impacted by a bug that takes some time for us to resolve?
But we have to make a judgement as to what is the lesser evil: leaving these users frustrated while we resolve the issue or exposing them to gambling services that have the potential to cause vast damage to their lives. There's no good choice to make in these circumstances but it is better to cause some frustration than to potentially take actions that could result in someone inflicting significant damage on their life. The severity of the user's problem isn't something that we have any scope to make an assessment of.
We have to treat every user's issues as serious regardless of what they say while trying to get the service removed. We do not like or want to cause any user frustration, but we do ask that you understand that causing frustration is the lower risk option and far preferable to someone ultimately losing money they cannot afford to lose because we tried to keep them happy in the short term rather than made the difficult choice.
Local Network. BetBlocker uses a VPN to enforce your gambling restriction. While there are some intricacies in the specific set-up, for the purpose of 'local networks' your device will appear to be accessing from our VPN server. As such you will not be recognised as part of the local network and will not be able to access it.
When you set a Gambling Self-Restriction in BetBlocker the tool will automatically restrict you device from accessing any of the gambling operator URLs in our database. We update this database on a weekly basis to ensure that you are offered the maximum possible protection. Can I remove a Gambling Self-Restriction after it has started? Gambling addiction is a condition that is commonly associated with an inability to control ones impulses to wager.
That being the case this tool would be ineffective at preventing gambling relapses if you could disable it during a Gambling Self-Restriction. As such, once a Gambling Self-Restriction has been activated it cannot be lifted. Even uninstalling the tool or deleting the files associated with the tool will not lift the restriction.
Once you have activated a Gambling Self-Restriction the only way to end it is to wait until your chosen Gambling Self-Restriction period has concluded. For ethical reasons and the protection of problem gamblers our support team will not under any circumstances assist a user to disable an active Gambling Self-Restriction.
How long can I Self-Restriction for? There are a wide range of Gambling Self-Restriction options available when activating a Self-Restriction. Currently we offer 24h, 2 days, 3 days, 5 days, 1 week, 2 weeks, 1 month, 2 months, 3 months, 6 months, 1 year, 2 years, 3 years, 5 years or forever. Can I extend my Gambling Self-Restriction? This will be implemented immediately. Can I exclude from sites other than gambling operators? While setting up a Gambling Self-Restriction our full list of gambling operators will always be included see our Parental Controls setting for options without restricting online gambling websites.
However you can choose to include other sites in your restrictions. We include an optional list of gambling information and advertisement sites that can be included in your Gambling Self-Restriction this includes being able to exclude yourself from the service that funds BetBlocker and allow you to include custom URLs so that you can include any site not on our list in your Gambling Self-Restriction.
Will my Gambling Self-Restriction automatically be lifted at the end of my selected exclusion period? This depends on the length of exclusion you select: - If you select 24h, 2 days, 3 days, 5 days, 1 week, 2 weeks or 1 month the exclusion will be automatically lifted at the end of the period you selected. If you request to deactivate the tool it will automatically continue of 1 week. At any point during the Cooling Off Period you can extend your Gambling Self-Restriction and the restriction will not end.
If you do not extend your Gambling Self-Restriction during the Cooling Off Period the restrictions will automatically be lifted at the end of the 1 week Cooling Off Period. When setting up a Gambling Self-Restriction and selecting to be excluded Forever you will be required to set-up a password. At the end of the 5 year period you will only be able to lift your Gambling Self-Restriction if you can enter the password you created when setting the exclusion up.
If you do look to lift this Gambling Self-Restriction after the 5 years and can enter in the correct password your exclusion will automatically continue for 1 week. How do the restrictions BetBlocker offers compare with those required by the various online gambling regulatory bodies?
The restrictions offered by BetBlocker represent the strongest restrictions required by a combination of the UK Gambling Commission and the Malta Gambling Authority: - As required by both regulatory authorities a Gambling Self-Restriction will automatically exclude you from all properties on a license and thousands of other operators - As required by the UKGC, once a Gambling Self-Restriction has been activated it cannot be lifted until the full term of the selected exclusion has been complete.
Many parents today worry about the content their children can access while browsing the internet.
This app was created by GambleAware in Since GambleAware was launched to fund projects related to gambling, the organization also released Gamban to help and support those who experience gambling problems. To be prohibited from gambling sites, the gamblers have to install the app on their chosen device and follow a few short instructions to complete the installation.
Once this app is installed, they will no longer have access to the gambling platforms they have chosen. It is worth mentioning that this self-blocking scheme is difficult to uninstall so before installing Gamban, the users are required to read its general software licensing conditions. Today, thousands of gambling platforms and apps choose Gamban as an option to help those who may develop or experience gambling problems. Preventing addicted players from using gambling platforms is a matter of paramount importance.
Apart from installing apps, they can also use their WiFi and mobile carrier to block gambling websites. Contact your mobile carrier to see if you have the option to exclude yourself from gambling sites. Blocking the gambling platforms using these wireless networking technologies is easy and fast, and only takes only a few minutes.
These gambling businesses work on supplying a simple process for consumers who want to be self-excluded from the platforms of their choice. This policy is created with the goal to help the players who experience compulsive gambling and those who want to avoid gambling-related harm.
Every gaming and gambling platform has the inner tools to let the customers be blocked from the gambling sites. Hence, the tools are available on all gaming websites helping these gamblers to control or stop their gambling. In fact, these inner devices allow gamblers to manage the time and money they spend enabling them to avoid a lot of time and excessive spending.
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